Customer Support Kiosk
This has been our biggest project so far, it consists 10+ separate services and multiple multiplatform applications.
We have been asked by a leading Hungarian R&D company to create a next generational kiosk system that can provide a telepresence experience both on kiosk endpoints and on the web.
The system was designed to be used by multiple service provider companies.
We were given user stories and from that we have created a full system architecture design and interface design which we implemented.
After the product has been finished the we deployed the system on the companies private network, integrating it to the companies existing systems.
Additionally we also took part in the process of auditing the system for ISO 270001 certifications.
Some of the challanges we have faced
Needed to create multiple WebRTC streams between peers, record and manage them.
Had to distribute video recordings between different companies.
Handle up to 6 cameras and 6 streams at once between 2 peers.
Provided a secure dashboard to browse and manage previous recordings.
Use custom media and turn servers in between webRTC endpoints in a dockerized environment.
Provide interface to control remote peers cameras and motorized zoom lens.
Let’s Start a Conversation
If you would like to find out more about how we can help you, please drop us an email.